Showing posts with label kids. Show all posts
Showing posts with label kids. Show all posts

Monday, April 22, 2013

4 things toddlers can teach us about professional communication

“The single biggest problem in communication is the illusion that it has taken place.”
George Bernard Shaw

This quote, long one of my favourites, ran through my mind this morning as I attempted to bundle my toddler up and get her out of the house. Not quite two years old, she still has only the most rudimentary grasp of language, and it’s often difficult to decipher her meaning.

“Guldk” she said, looking up at me with clear blue eyes. “GULDK” she insisted, those eyes showing the same mixture of frustration and annoyance I’ve so often seen around conference room tables during difficult conversations.